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How do I
know if I need to have a glass repair or replacement?
Insurance companies now more then every will
encourage repair over replacements whenever possible! Most
insurance companies waive deductibles for windshield repairs. It
is always recommended that the windshield be replaced if the glass
damage is larger then a quarter or is in the line of vision (see
Chart Below). Apex Auto Glass, Inc is happy to repair rock damage
whenever possible and in most cases it is no cost to you!

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How
do I get a quote?
You may fill out our
online
quote page or you may call us at 253-826-1518.
Our experienced sales staff will be able to answer any question
may you have as well as inform you of our current specials.
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How
do I know if I have insurance coverage for auto glass?
Auto glass replacement or repair is covered
under the comprehensive portion of your auto insurance. Sometimes referred
to as "other the collision or glass safety". If you have
full comprehensive insurance on your vehicle auto glass repairs
should be covered. In the even you are unsure about your coverage
or have questions we would be happy to assist you by contacting
your insurance company to determine the type of coverage you have.
Do not
be mislead by network claim center many of which are owned an operated by large auto glass replacement chains, state law allows you to choose
Apex Auto Glass, Inc for your auto glass repair and replacement
needs. See
Exercise your right to choose!
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Does a windshield
/auto glass replacement or rock chip repair affect my insurance
rates?
In the state of Washington
it is a no-fault claim and does not directly raise your rates or
premiums.
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The staff of Apex Auto Glass, Inc is trained
to assist in acquiring any necessary information needed for your
auto glass repair or replacement. We are happy to call and confirm coverage then assist you in the claims set-up process.
Please be advised that many insurance company have subcontracted
their auto glass claims to Glass Claims Centers / Glass Networks.
*Many of these networks are owned and operated by national auto glass companies who have a vested financial interested in you going to "their
preferred" glass shop.
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What if my
insurance company tells me I have to use another shop?
State Law allows you to choose Apex
Auto Glass, Inc for all of your auto glass needs. Remember to let
your insurance company know you have already chosen Apex to do the work
and that we abide by your insurance companies pricing guidelines
and restrictions. Please do not be mislead by network claim centers, many of these networks are owned and operated by national auto glass companies who have a vested financial interested in you going to "their
preferred" glass shop. But state law allows you to choose any glass company you wish for your
auto glass repair and replacement needs.
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Are there
different qualities of glass and workmanship?
Yes there are various
qualities of glass made today in the auto glass industry. Be assured
Apex Auto Glass purchases only Pittsburgh Plate Glass, one of the
highest quality replacement glasses made in the USA today. We do
not use imported glass or after market brands to cut corners and
save money. Quality and safety are very important to us.
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What kind
of guarantee do you offer?
Yes there are various qualities of glass made
today in the auto glass industry. Be assured Apex Auto Glass purchases
only the highest quality replacement glass made in the USA
today. Quality and safety are #1 to us!
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What
area do you service?
We have provided a quality mobile service
for auto glass repair and replacement in Pierce and South King county
Washington since 1992. Our main office is located in: 20936 Hwy
410 East, Bonney Lake
WA 98390.
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How
long does a glass replacement or windshield repair take?
An auto glass replacement may vary depending
on the piece of glass replaced but will usual take around an hour.
Our experienced repair technicians usually take between 15 and 20
minutes to complete a simple rock chip repair. The technician manger
will inform you if more time is needed for any work necessary on
your particular vehicle.
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What do I
do if I have a problem after a replacement or repair?
We at Apex Auto Glass, Inc specialize in customer
service! Our goal is your complete satisfaction. In the event you
have a problem with a repair or replacement, please contact us as
soon as possible so we can correct the situation immediately. We
also encourage customer feed back, so please feel free to contact
us regarding any experience you have with Apex Auto Glass, Inc.
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